Privacy and Cookie Policy
Last updated: March 30, 2023
This Privacy and Cookie Policy (“Privacy Policy”) describes what information
BetterFlag and its signature services, collects from you through your use of
and access to all of our websites, mobile sites (“Sites”), applications (“Apps”),
services or other tools we offer and where reference is made to this Privacy
Policy (collectively “Services”) and how we use, share and protect it. It also
summarizes your rights and tells you how you can exercise those rights.

1. Applicability
This Privacy Policy applies to all users of our Sites and Applications, including
unregistered and registered users, designer contributors as well as to our
customers or potential customers (collectively, “User”, “you”, or “your”), and to
all Betterflag that link to this Privacy Policy. To provide you the Services, we
must collect personal information relating to an identified or identifiable natural
person (“Personal Information”). Any such information that we collect from and
about you while using our Services will be handled in accordance with this
Privacy Policy. Depending on where you live and what you are doing on the
BetterFlag sites and Apps, the supplemental privacy pages listed below may
apply to you.
Please keep in mind that this Privacy Policy does not apply to Personal
Information collected about you by third-party websites and Apps that may
post links or advertisements on or otherwise be accessible from our Betterflag
Sites and Apps. The Personal Information collected by these third-party
websites is subject to their own privacy policies and we are not responsible for
the privacy practices of those websites and Apps.
We encourage you to read this Privacy Policy and the supplemental privacy
pages in its entirety before using our Betterflag Services to make sure you
fully understand our practices in relation to your Personal Information. By
accessing or using our Betterflag Sites, Apps and Services, you acknowledge
that you have read and agree to this Privacy Policy.
If you have general questions about this Privacy Policy, you can reach our
privacy team at info@dmjbrand.com.

2. Who we are
Betterflag is a global e-commerce business with a primary objective of being
the expert design and marketing partner for small businesses. Betterflag
strives to meet this objective through a wide variety of products and services
offered and delivered by a growing collection of Betterflag signature services,
which include Betterflag. Where we refer below to “Betterflag”, “we” or “us”,
we mean the relevant Betterflag plc subsidiary that is responsible for the
processing of your Personal Information.
When you create an account and/or use our Betterflag, your Personal
Information is controlled by Betterflag and/or another Betterflag subsidiary.
The list of the relevant data controller that is responsible for the Personal
Information collected, processed, and used as described in this Privacy Policy
can be found below. Betterflag subsidiaries listed below work collaboratively to
bring together your print, digital and design needs all over the world, and they
may sometimes be acting as joint data controllers (for example in relation to
your Betterflag account). Despite their joint responsibility for data processing,
the companies cannot act as legal representatives for one another.
In relation to your Betterflag account:

In all other cases, you can reach out to the Privacy team by emailing at
info@dmjbrand.com or writing to:
Attn: Data Protection Officer
10446 County Line Road Madison Al, 35756

3. What Personal Information do we collect and how do we collect it?
Betterflag offers you a wide range of services to bring together your print,
digital and design needs. Depending on which services you use, we collect
various types of Personal Information from different sources. As described
below, some information is collected automatically when you visit our Sites
and Apps or purchase something, and some you provide to us when
registering or filling out a form, uploading content, buying a product or service
or communicating with us. We may also acquire information indirectly from
third parties and other sources, including social media websites. If you choose
not to share certain Personal Information, we might not be able to provide

some of our Services. Similarly, if you decline to let us place certain cookies
on your device, our Sites and Apps will only have limited functionality (see
more information about cookies below).
3.1 Personal Information we collect automatically
Device and location data. Whenever you visit or navigate our Sites and
Apps, we automatically collect certain information through your device or
browser. This information includes your IP address and information about your
computer's hardware and software (for example, the type of operating system,
the browser you use, the versions of the application or software and language
settings). We may also collect location information from your IP address or if
you have instructed your device to send such information via the privacy
settings on that device. We collect some of this information by using cookies
or other similar technologies directly from your device. For more information
about how we use these technologies, see our Cookies section below.
Site navigation and usage data. We also automatically collect and store
certain information about your activities on our Sites and Apps such as the
date, time and pages you visit, and how you use our Services and access its
contents (such as search history, clickstream data, access logs and other
usage data regarding your interactions with our Sites and Apps and our
marketing emails and online ads).
Session replay recordings. We also collect session replay recordings (such
as mouse movements, clicks, typing, and scrolling). We use session replay
technologies provided by a third party vendor that employ software code to
record Users’ interactions with the Services in a manner that allows us to
watch and analyze visual reconstructions of those User sessions. The replays
may include Users’ clicks, mouse movements, scrolls, and keystrokes or key
touches during those sessions.
Purchase and transaction history. If you place an order or request a
service, we will collect your purchase and transaction history.
Chatbot usage data. We use chat technologies provided by a third-party
vendor that employs cookies and software code to operate the chat features
that you can use to communicate with us through the Service. We and such
third-party vendor may record, access, and use the chat communications,
information about webpages you visited on our website, your IP address, your
general geographic information (e.g., city, state), and other personal

information you share through online chats for the purposes described in this
Privacy Policy.
If you are a registered user, we link this automatically-collected data to the
other Personal Information we collect about you as described below. We use
this data for various purposes as further detailed below.
3.2 Personal Information you give us.
Contact details and log-in credentials. When you register for an account on
our Sites and Apps, we collect your first and last name, e-mail address and
password.
Payment information. If you place an order or request a service, we collect
information that you provide to us such as your shipping, billing, and payment
information (such as credit card or bank account details) as well as tax
information and information to verify your identity (i.e., passport, ID card or
driver's license information). You may also have the option to store credit card
or other payment information to make it easier to purchase products or
services from our Sites and Apps in the future.
Content data. Some of our Services allow you to upload and share images,
photos, logos, videos, music tracks or other content (“Content”) with us or
other users, in order to communicate with us or other users or to personalise
products and services. The Content you choose to upload to our Sites and
Apps may include Personal Information about you. For example, if you design
and personalize a product, such as a business card, we collect the Personal
Information you use to customize the product, such as the name of your
business, your professional title, your photo or other Content you upload. If
you choose to enter into a design contest, we collect the Personal Information
you choose to provide to us in the logo and brand guide brief, such as the
name of your business, your slogan or other Content you upload. When you
upload your Content to our Sites and Apps or give us permission to access
the Content stored on your device, your Content may also include related
image information such as the time and the place your photo was taken, tags
and similar information stored by your image capture device.
Profile information. We may collect demographic information about you such
as your gender, country, and preferred language, as well as other information
about your interests and preferences, including favorite templates and work
on designs or products. For example, if you are a designer using our Services,
we will store the information on the profile you create and the content you

choose to make available to other users, such as your professional
background, time zone, location, avatar, design concepts and templates,
service offerings, and messages and testimonials. Some of this information is
part of your public profile and will be publicly visible.
Communications and marketing. If you contact our customer service teams
or communicate with us by other means (for example, social networks), we
will also collect information from you from these communications, either in
relation to feedback you give us or help you ask for in relation to the use of
our products and services. We will also collect your preferences in receiving
direct marketing from us and our third parties and your communication
preferences.
Forms. From time-to-time, we may give you the opportunity to participate in
sweepstakes, contests or surveys. If you participate, we will collect certain
Personal Information from you and we may publicly disclose that information.
Reviews. We may also ask you to write a review to share your experiences
with others. When you write a review on our Sites and Apps, we collect the
information you include, along with the name you display. Please note that
reviews posted on our Sites and Apps are public, so only include information
you are comfortable with sharing publicly.
3.3 Personal Information you give us about others.
The Content you choose to upload to our Sites and Apps may include
Personal Information of others. If you choose to share your Content or other
information with someone else through a feature we offer or participate in our
referral program, we will use the Personal Information you provide (for
example, the e-mail address of the recipient) to fulfill your request and for
other purposes described in this Privacy Policy. Before you upload and/or
share Personal Information of others through our Sites and Apps, please
ensure that you have the consent of such persons to do so and that the
persons about whom you have provided Personal Information have
understood and accepted how Betterflag uses their Personal Information (as
explained in this Privacy Policy).
3.4 Personal Information we receive from other sources.
Betterflag may also obtain information about you that is publicly available or
from other sources, such as independent third parties, business partners,
Betterflag subsidiaries. Any information we get from these sources is

combined with Personal Information you provide to us for the purposes
described in this Privacy Policy.
For example, we may receive Personal Information about you from third-party
sources, such as i) postal service providers to validate postal address
information; ii) security providers, fraud detection and prevention providers to
help us screen out users associated with fraud, ii) social media platforms,
when you log-in or sign-up using your social media account (e.g., your
username, basic profile account information, profile photo), (iii) in some cases,
we may collect Personal Information from lead enhancement companies
which help us to improve our service offering; and vi) advertising and
marketing partners in order to monitor, manage and measure our ad
campaigns and serve you more relevant advertising.
3.5 End Users Information
We may also collect Personal Information pertaining to visitors and users of
our User’s websites or services (“End Users Information”), solely for and on
your behalf. For example, you are able to add a Contact Form on your
website. Information submitted by visitors of your website are then stored with
Betterflag, on your behalf. For such purposes, Betterflag serves and shall be
considered as a “Processor” and not as the “Controller” (as both such
capitalized terms are defined in the European Union General Data Protection
Regulation (“GDPR”)) of such End Users Information. You are responsible for
complying with all laws and regulations that may apply to the collection and
control of such End Users Information, including all privacy and data
protection laws of all relevant jurisdictions.
4. How do we use your Personal Information?
We use the information we collect about you for the following purposes:
a) Create, manage and maintain your account: to maintain your account
and facilitate integrated services, such as single-sign on; to allow you to log in,
navigate the Sites and Apps and make purchases; to verify the identity of our
users; to provide you with technical support including for example resetting
your password.
b) Provide you with our Services: to provide you with the experiences,
products, and services you request, view, engage with, or purchase; to fulfill,
manage and deliver your order; to enable you to access and use our Services,

including uploading, downloading, collaborating on and sharing Content; to
maintain and administer our Services.
c) Customer support: to provide global customer service and quality
assurance, including sending you service messages by text, chat, email or
phone; sharing your relevant data (such as order ID or account information)
with our Customer Care team allows us to address your questions and needs.
Calls and chats with our Customer Care team will be monitored in real time or
recorded and used for quality control and training purposes. Recordings or
transcripts are saved for a limited time and automatically deleted afterwards,
unless it is necessary to retain the recording or transcripts for legal or fraud
investigation purposes.
d) Customer analytics: to better understand how you access and use our
Services; to determine how effective our promotional campaigns and
advertisements are; for research and analytical purposes, such as to assess
and improve our Services, user experience, and business operations and to
develop new features, products, or services.
e) Supporting collaboration, networking, and projects: to enable you to
communicate, collaborate and share Content with users you designate; and
enable users to connect with designers, submit projects and receive bids for
design services and to otherwise connect users and designers or other
providers.
f) Communicating with you through various channels: to communicate
with you about your account or order, including to provide customer service
related thereto; to send communications in connection with your use of our
Services, such as reminders concerning your designs in progress; to notify
you when you receive new messages from another user; to respond to your
requests and inquiries; to send you important updates and announcements
related to our Sites and Apps or our products and services (for example
product recalls or safety issues); and to invite you to provide us with your
feedback about our Services and Customer Care team.
g) Marketing our products and services to you (including providing
co-branded offers with our partners or affiliated Betterflag companies):
to support our marketing and advertising activities, including to send you
offers and promotions for our products and services or products and services
offered by our partners or affiliated Betterflag companies; to send you news
about products, services and designs in progress; to contact you about

information we feel may be of interest to you; to better reach you with more
relevant ads (both on our Sites and on third-party websites); to measure,
personalize and improve our advertising and marketing campaigns; and to
manage promotional activities (such as sweepstakes, referral programs, or
contests) in which you participate. If you have signed up to receive marketing
updates, we use profiling to ensure that marketing materials are tailored to
your preferences and to what we think you will be interested in. This does not
have any significant effect or a legal effect on you.
h) Personalization: to provide integrated and personalized services, products
and offers, including conducting marketing and/or market research; to
personalize our communications with you; to tailor the content you see in
order to provide features and information that match your interests and
preferences; and to group users of our Services based on, for example, usage
and demographics.
i) Security: to prevent and detect fraud, unauthorized activities, access, and
other misconduct; to improve the security of our network and information
systems; and to enhance our data security and fraud prevention capabilities.
For security purposes, we may conduct profiling based on your interactions
with our Services, your profile information and other Content you submit to us,
and information obtained from third parties (for example to lock stolen
accounts or accounts that are used for spamming/fraud).
j) Complying with legal obligations: we may need to disclose your Personal
Information in response to subpoenas, court orders, and other lawful requests
by regulators and law enforcement, to manage, defend and resolve legal
claims and disputes, for investigations and regulatory compliance, to enforce
the terms and conditions applicable to our Services, to comply with the legal
requirements of government authorities, or to protect the rights, property,
safety and security of Betterflag, our employees, customers, and others.
5. On what legal bases do we collect your Personal Information?
Certain laws require that we inform you of the legal bases for our processing
of your Personal Information. Pursuant to this, we may process Personal
Information for the following legal bases:
       ● Performance of contract: where the collection and processing of your
Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (for example, to fulfill your order or to
provide you with our customer service and technical support).
       ● Compliance with legal obligation: where it is necessary to comply
with a relevant legal or regulatory obligation that we have (for example,
to respond to law enforcement requests).
       ● Our legitimate business interests: in furtherance of our legitimate
business interests including: ◦ to maintain, enhance and improve our
Services, user experience, and business operations and to develop new
features, products, or services;
       ◦ to facilitate your participation in interactive features you may choose to
use on our Sites and Services and to personalize our Services (for
example by presenting content tailored to you);
       ◦ to correspond with you, notify you of events or changes to our
Services, or otherwise respond to your queries and requests for
information;
       ◦ except where consent is required under applicable laws, to undertake
marketing activities to offer you products or services that may be of
interest to you via email, such as promotions for our products and
services;
       ◦ for data analysis and reporting (for example to determine the
effectiveness of our marketing campaigns or understand how our
Services are being used);
       ◦ for audits, fraud monitoring and prevention;
       ◦ to protect and defend our legal rights and interests and those of third
parties.
       ◦ When using Personal Information for the legitimate interests of
Betterflag, it is conducted in a way that is proportionate and that
respects your privacy rights.
        ● With your consent: When necessary as provided by applicable law,
Betterflag will obtain your consent before processing your Personal
Information (for example for the purposes of direct marketing
communications). You can withdraw consent at any time as provided
under the Contact Us section below.
6. Children
Our Services are not targeted to or meant for use by children under the age of
sixteen (16) years old, and children under that age are prohibited from

creating an account or otherwise providing their Personal Information. If we
become aware that a child under the age of sixteen (16) has provided
Personal Information through our Sites and/or Apps, we will remove their
personally identifiable information from our files. If a parent or guardian
becomes aware that their child has provided such information through our
Sites and/or Apps, the parent or guardian should contact us at
info@dmjbrand.com so that we may respond appropriately.
7. Who do we disclose and share your Personal Information with?
We may share your Personal Information in the following situations:
Service Providers
We provide your Personal Information to third-party service providers to assist
us with:
      ● Fulfilling or delivering your order;
      ● Storing and securing data;
      ● Processing payments;
      ● Website and platform operations;
      ● Cloud storage;
      ● Marketing, analytics and fraud detection activities; and
      ● Customer service.
These service providers are only allowed to use your information in
connection with the specific service they provide on our behalf.
Partners
We may offer products or services that are provided by our partners. If you
choose to engage in such offers, our partners may have access to and
process your Personal Information. Our partners may also share with us
certain Personal Information they collect about you. We suggest that you
review their privacy policies for more information about how they process and
share your Personal Information. We may also share your Personal
Information where you direct us as part of the Services we are providing to
share your Personal Information with another user or to a third-party service
provider in order to integrate our services with a service that they may
provide, for example with a third-party printing partner, website builder or web
development service provider so that they can provide you with a service.
Law Enforcement, Mergers and other situations
We may also share your Personal Information as required or permitted by law,

including to enforce our Terms and Conditions and agreements with
designers, or to protect our rights or property or those of others. We may also
be required to respond to requests from law enforcement agencies, but only if
those agencies meet the standards for obtaining Personal Information
consistent with local laws and data protection requirements. For more
information, please read our Law Enforcement Policy.
Finally, we may provide some or all of your Personal Information to one or
more third parties in the event of a merger, acquisition, sale of assets,
bankruptcy, insolvency event, corporate reorganization or similar event
involving us.
8. What rights do you have to access and control the use of your
information?
Subject to the applicable law and dependent on certain conditions, you may
have the following rights:
● Access: Access your Personal Information and obtain copy of the
Personal Information we hold about you;
● Rectify: Correct or update inaccurate or incomplete Personal
Information;
● Delete: Request that we delete your Personal Information (or alter it so
that you are not identifiable);
● Object: Object to the processing of your Personal Information;
● Portability: Request data portability for Personal Information provided
by you;
● Restrict: Restrict the processing of your Personal Information (when
there is a legal basis for that);
● Withdraw consent: Withdraw your consent where processing is based
on a consent you have previously provided (such as for direct marketing
purposes);
● Lodge complaint: Exercise your rights by contacting us directly or by
lodging a complaint with a local supervisory authority.
We may ask you to verify your identity before taking further action on your
request.
10. How can you exercise these rights?

Access, Rectify, Copy, Delete, Portability
You may exercise some of the rights listed above by going to your Account
settings page and updating your Personal Information and preferences.
You can also contact our Customer Care team to exercise any of the rights
listed above by using any of the methods listed in the Contact Us section
below.
Opt-out of marketing communications
You can change your marketing preferences at any time by either clicking the
"unsubscribe" link at the bottom of any marketing email, by changing your
marketing preferences through your Account settings of the respective
Betterflag signature service, or by contacting the Customer Service team as
provided for in the Contact Us section below.
Even if you choose to unsubscribe from receiving any advertising via email,
telephone or by post, we may still communicate with you using any of these
methods regarding your orders, your Betterflag account or for other
administrative purposes (such as communications related to a pending order,
an unresolved customer service issue, or a policy update). If you do not want
to receive any communications from Betterflag, you’ll need to delete your
Betterflag account.
Lodge a complaint
If you have a complaint about this Privacy Policy or our privacy practices,
please contact our Data Protection Officer by emailing info@dmjbrand.com so
your concerns can be addressed directly. We would ask that you please
attempt to resolve any issues with us first, although you have a right to contact
your local supervisory authority at any time.
You may also lodge a complaint with your local supervisory authority, if you
are located in:
● EEA/Switzerland, by contacting your local data protection supervisory
authority.
● UK, by contacting the UK Information Commissioner ́s Office (ICO) at
https://ico.org.uk/make-a-complaint/.
● Australia, by contacting the Office of the Australian Information
Commissioner at www.oaic.gov.au.
● US, by contacting the relevant information commissioner's office in your
respective US State.

11. What happens when you request your account to be deleted?
After you contact us to delete the Personal Information we hold about you,
and we verify your identity, we will then close your Betterflag account and
erase your Personal Information from our systems.
Please note that even when you ask us to delete your information, we may be
allowed by law to keep certain information (for example, records of
transactions or shipments), and we may still retain anonymous information
about things like how customers interact with our Services.
After we process your request, you will immediately lose access to the
following:
● Your Betterflag account;
● Your Betterflag account login and password;
● Products you have designed and stored and services you have used;
Deleting your Betterflag account is a permanent change. It cannot be
reversed.
12. How long do we keep your Personal Information and how do we
protect it?
We only retain your Personal Information for the length of time needed to fulfill
the purposes outlined in this Privacy Policy, unless a longer retention period is
required or permitted by law (for example, records of transactions or
shipments).
Betterflag has implemented technical, physical, and administrative safeguards
and security measures that are designed to protect against unauthorized
access, disclosure, use and modification of Personal Information. These
measures include but are not limited to encryption methods, access controls,
controlled administration of user rights and by limiting the access to the
Personal Information to those who have a business need for such access in
connection with Betterflag as described herein. We regularly review our
security procedures to consider appropriate new technology and methods.
Please recognize that protecting your Personal Information is also your
responsibility. When you establish a Betterflag account, you should select a
strong password and keep it safe by not sharing it with others. You may
change the password as often as you wish by going to your ‘Account
Settings’. If you have reason to believe that the security of your account might
have been compromised (for example, your password has been leaked), or if

you suspect someone else is using your account, please let us know
immediately.
We take information security and privacy seriously and our goal is to provide a
safe and secure site for all users. To achieve this goal, we have implemented
a security program to identify and remediate security issues and we utilize
external security researchers to report vulnerabilities. If you believe you have
identified a security issue on our Sites or Apps, please contact
info@dmjbrand.com.
13. What are Cookies?
Cookies are small data files which often include a unique identifier that are
stored on your device when you visit certain Betterflag web pages. Cookies
are useful because they allow a website to recognize a user's device.
To give you the best experience, Betterflag and its signature services tailor
their Sites and Apps to show the most relevant content and helpful offers. Our
Sites and Apps use cookies that, among other things, let you navigate
between pages efficiently, remember your preferences and generally improve
your experience on our Sites and Apps. They can also help to ensure that
advertising you see online is relevant to you and your interests.
14. How can you manage which Cookies are placed on your device?
Using browser controls
The Help menu on the menu bar of most browsers will tell you how to enable
or prevent your browser from accepting new cookies, how to have the browser
notify you when you receive a new cookie and how to disable cookies
altogether. You can also disable or delete similar data used by browser
add-ons, such as Flash cookies, by changing the add-on's settings or visiting
the website of its manufacturer. Please be aware that if you disable or delete
certain cookies our websites will not work properly.
Third-Party Cookies
When you use our Sites and Apps, you may notice content provided by a
company other than us. Also, if you 'share' Betterflag content with friends
through social networks, such as Facebook and Twitter, these social networks
may place cookies on your browser. We have no access to or control over
cookies used by these companies or third-party websites. If you’d like to opt
out of cookies created by 'sharing' Betterflag content through social networks

— such as Facebook and Twitter — we suggest you check those third-party
websites for more information about their cookies and how to manage them.
If you want to know more about Third-Party Cookies and how to opt out of
them, see www.allaboutcookies.org and www.youronlinechoices.eu.
15. Contact Us.
If you have general questions about our Services, would like to update your
marketing preferences, make changes to your information, or would like to
exercise your rights to access and control the use of your information, please
reach out to the Customer Care team as listed below:
● For Betterflag, please go to the “Contact Us” page.
If you have any questions about this Privacy Policy or our privacy practices,
please contact our Data Protection Officer by emailing info@dmjbrand.com
You can also make a request in writing to the responsible data controller as
listed above. In the letter, please include your name, email address, postal
address and telephone number(s), along with your specific request.
16. Changes to this Privacy Policy.
From time to time, we may change this Privacy Policy to accommodate new
technologies, industry practices, regulatory requirements or for other
purposes. We reserve the right to modify this Privacy Policy at any time in
accordance with the applicable law. If we do so, we will post the revised
Privacy Policy and update the “Last Updated” date at the top, so please
review it frequently. In case of material changes, we will also provide notice to
you and, where required by applicable law, we will obtain your consent. Notice
may be by email to you at the last email address you provided us, by posting
notice of such changes on our sites and Apps, and/or by other means,
consistent with applicable law. Your continued use of the Services will be
deemed acceptance thereof.
US Supplemental page
This US Supplemental page (“US Notice”) is applicable to residents of certain
US states that have their own laws and regulations regarding data privacy,
such as California, Virginia, Colorado, Connecticut, Utah or Nevada. It
describes how we collect, use, disclose, and otherwise process Personal
Information, and which rights may be available to residents of these US states

upon the effective dates of the respective US state laws and regulations
(collectively, “US State Laws”).
Depending on your place of residence, and subject to the applicable law in
that State, some parts of this US Notice will not be applicable to you.
Your Personal Information
You can learn about the categories of Personal Information we collect from
you, the sources of that information, the purposes for collecting and using that
information, and what types of third-party service providers we may share that
information with, by reading Sections 3 to 7 of the Betterflag Privacy and
Cookie Policy.
Your Privacy Rights
Depending on your place of residence, and subject to certain limitations under
the applicable US State Laws, you may exercise the following rights in relation
to your Personal Information:
● Access: The right to confirm whether or not we are processing your
Personal Information, and request we provide you with the following
information (including in a portable, and, to the extent technically
feasible, readily usable format):
◦ The categories of Personal Information we have collected about you;
◦ The categories of sources from which we collect your Personal
Information;
◦ The business or commercial purpose for collecting your Personal
Information;
◦ The categories of third parties with whom we have shared your
Personal Information; and
◦ The specific pieces of Personal Information we have collected about
you.
● Correct: The right to correct or update inaccurate or incomplete
Personal Information, taking into account the nature of the Personal
Information and the purposes of the processing.
● Deletion: The right to request we delete the Personal Information we
have collected from you, with some exceptions.
● Opt Out: If applicable, you may have the right to tell companies not to
sell or share your Personal Information, or to opt-out of the processing

of Personal Information for purposes of targeted advertising , sale, or
profiling (as defined under the applicable US State Laws).
● Limit: The right to limit the use or disclosure of sensitive personal
information. Please note that we do not collect or process sensitive
Personal Information for the purpose of inferring characteristics about
you.
● Nondiscrimination: The right not to be discriminated against for
exercising any of these rights.
● Appeal: Where applicable, you may have the right to appeal our refusal
to take action on, or respond to, a verified consumer request. Upon
receipt of our denial or refusal to take action on, or respond to, a verified
consumer request, you may, within a reasonable period of time from the
refusal, submit a request to appeal our decision by sending an email to
info@dmjbrand.com, or contacting our Customer Service following the
information available in the Contact Us section below. Within the time
frame established by the applicable US State Laws, we will inform you
in writing of any action taken or not taken in response. We will also
include a written explanation of the reasons for our decision. If your
appeal is denied, you have the right to contact the State Attorney
General.
How to Exercise Your Privacy Rights
You, or an authorized agent (where applicable), can exercise these rights with
respect to one or more of our signature services as provided under the
Contact Us section below and to the extent applicable to you under the
respective US State Laws. In order to exercise your rights, we may have to
verify your identity. We will do this by asking you to provide us with certain
information we already have to confirm your identity. This can include your
contact information, account number, or purchase history details. Authorized
agents, where applicable, will be required to provide proof of their
authorization and we may also require that you directly verify their identity and
the authority of the authorized agent.
We recognize and support the Global Privacy Control (“GPC”) standard. As
such, if you enabled your browser or device to broadcast a GPC signal, we
will automatically process it upon receival as a valid request to opt out of the
sale and sharing of your Personal Information. If you log into your account,
your preference will be associated with your Betterflag account, maintaining

your opt out preference when using a different device or browser. However, if
you are not logged into your account, your preference will only be associated
with that one browser.
Special Disclosures for California Residents
Shine the Light
As a California resident, you may request, once a year and free of charge, a
list of the third parties to whom we have disclosed Personal Information (if
any) for their own direct marketing purposes. See the Contact Us section
below for how to make this request. However, note we do not share your
Personal Information with third parties for their own marketing purposes
without your express consent. Accordingly, you can prevent the type of
sharing by withholding consent or opting out of sharing of Personal
Information as further described on the Notice of Right to Opt Out section
below.
Notice of Right to Opt Out
We do not sell your Personal Information in exchange for money. However,
like many ecommerce companies, we do share your Personal Information with
third parties, such as our advertising partners to help show relevant ads based
on your interests. If you would like to learn more, or wish to opt-out of the sale
or sharing of your Personal Information, please see the Contact Us section
below. Please note that we do not knowingly sell or share the Personal
Information of individuals under the age of 16 years old.
Special Disclosures for Virginia, Colorado, Connecticut and Utah Residents
Unless specifically stated, we do not sell Personal Information to third parties,
nor do we process your Personal Information for the purpose of profiling in
furtherance of decisions that produce legal or similarly significant effects.
However, we do process your Personal Information for targeted advertising
purposes. If you would like to learn more, or opt out of the sale or processing
of your Personal Information for targeted advertising purposes, please see the
Contact Us section below.
Special Disclosures for Nevada Residents
Nevada law gives Nevada residents the right to request that a company not
sell their Personal Information for monetary consideration to certain other
parties. The right to opt out of the sale of your Personal Information applies
even if your Personal Information is not currently being sold. If you are a

Nevada resident and wish to exercise this right, please contact us as indicated
under the Contact Us section below.
Contact Us
If you would like to learn more or wish to exercise your rights under the
applicable US State Laws with respect to one or more of our signature
services, please contact us as follows:
● Betterflag: call Customer Service at 1-938-900-3996 or submit your
request through the webform on the Customer Service page. If you
would like to opt-out of the sale or sharing of your Personal Information,
please call.
If you have any questions about this Notice, please contact our privacy team
by sending an email to info@dmjbrand.com.